Need Help with Databridge?


The fastest way to get support is directly inside Google Sheets™. Click Extensions > Databridge > Help & Docs. Submitting a request through the add-on securely attaches your run-logs, allowing us to diagnose and fix your issue immediately.

Frequently Asked Questions

Q: Why isn't Databridge showing up in my Google Sheets™ menu?

A: Google Sheets™ sometimes hides add-ons if you are logged into multiple Google accounts. Try opening an incognito window, logging into your primary account, and opening the sheet again.

Q: How do I connect my MYOB account?

A: Launch the Databridge add-on and click "Connect to MYOB". You will be redirected to securely log in and authorize the connection.

Q: Is my financial data secure?

A: Absolutely. Databridge is a secure tunnel between MYOB and Google. We do not store your financial data; it passes directly into your private Google Sheet™.

Still stuck? Send us a message.